Frequently Asked Questions

We understand that getting locked out of your vehicle or losing your car keys can be a stressful experience. That’s why we are here to answer any questions you may have about our services and help you feel confident in our ability to assist you in your time of need. Our team of highly skilled locksmiths has years of experience in the industry and can help with a wide range of vehicle lock and key issues. We hope this FAQ page will provide you with the information you need to make an informed decision about our services and feel secure knowing that we are here to help you get back on the road as quickly and efficiently as possible.

Automotive locksmiths are locksmiths who are specifically trained and certified to safely work with the locks and keys for your vehicle.

No, you do not need to go to a dealership to get a new key. You can save time and money by calling Automotive Locksmith Solutions. They have the expertise and equipment to supply a new key for your vehicle , often at a lower cost than the dealership.

Automotive Locksmith Solutions serves the Staffordshire area – Stafford, Stone, Stoke-on-Trent, Newcastle-Under-Lyme, Cannock, Tamworth, Rugeley, Wolverhampton, Walsall, Telford.

Yes, here at Automotive Locksmith Solutions we offer a fully mobile service. We can come to you on the roadside, at your home, workplace or on a car park – at a time and place to suit you.

No, we don’t have a set price list unfortunately – there are just too many variables – the cost of keys vary, depending upon your vehicle, as does the labour required to complete the job.

We are always happy to have a conversation and agree a cost upfront with you – there will never be any hidden or surprise costs. Please note, we are a VAT registered company and therefore we are obliged to charge VAT for all jobs we undertake.

We are always happy to discuss negotiated rates for our corporate clients, where multiple vehicles require our locksmith services.

Yes, typically we are a lot cheaper than the main dealers. For some vehicles, depending on the price of the key and level of labour involved, we might be similar in price to your main dealer but at Automotive Locksmith Solutions, we have the advantage of being fully mobile and can carry out all works at a time and place that suits you.

We offer a whole range of services – please visit our website for a list of the most common services we provide.

Our services range from key duplication, replacement keys, damage-free entry into vehicles, key cutting and programming.

We are however, always up for a challenge – so if what you’re looking for is not listed, give us a call and let’s chat, we might just be able to help.

Aston Martin; Audi; Bentley; BMW; Citroen; Fiat; Ford; Honda; Hyundai; Jaguar; Jeep; Kia; Land Rover; Mazda; Mercedes-Benz; Mitsubishi; Nissan; Peugeot; Porsche; Renault; Subaru; Toyota; Vauxhall; Volkswagen; Volvo.

The time it takes to get a new key made by Automotive Locksmith Solutions can vary depending on the make and model of your vehicle, but it typically takes between 30 minutes to an hour.

Yes, we’ve all been there. Here at Automotive Locksmith Solutions, we have the expertise and tools to unlock your vehicle if you’ve locked your keys inside, without causing any damage to your vehicle.

We can supply a spare key, whether this be a remote or a non-remote key. We can also delete non-present keys from your vehicle’s memory, so that they can not start the vehicle. If you wanted to go a step further, we can replace or re-work the locks which would also stop the old key from being able to open your vehicle manually.

Payment is due upon completion of the job for most cases.

We are happy to negotiate up to a maximum of a 30-day payment period for our corporate clients, with which we have an account.
Bank transfer is the most preferable payment method however, we also accept cash and cards (yes, even American Express).

Of course – however Automotive Locksmith Solutions is a paperless company and therefore our invoices and receipts are electronic. If you have no access to an email address, we can print it out and post to you, by request.

Although this isn’t common, this does happen! We will be able to tell you relatively quickly whether the fault you are experiencing is with your key or your vehicle . Our locksmith is a fully-trained vehicle technician by background, with over 15 years of experience working with vehicles.

Of course, if the problem is not with the key, we would not cut you a key and charge you for something that we don’t think you will need. In these circumstances, we will charge a standard callout rate.

Absolutely – we do like a challenge.

First things first, we will gain damage-free entry into your vehicle, we would then de-code the lock, cut a new key and programme this new key to your vehicle.

We will come to you at home, work or on the roadside which will save you the hefty recovery fees that you would be charged to get the vehicle moved to a main dealer.

Yes we can – this a very common request from stolen/recovered vehicle owners. We can completely delete the old key from the vehicle’s memory which means the old key can no longer start the engine of your vehicle. If you wanted to go a step further, we can replace or re-work the locks which would also stop the old key from being able to open your vehicle manually.

Yes! At Automotive Locksmith Solutions, we offer a 12 month warranty with all of our keys. Please don’t hesitate to let us know if you have any further issues with your key once we have done a job for you.

No, we do not programme keys you’ve bought from the likes of Amazon or eBay as we cannot ensure that those keys are from a reliable supplier and we therefore cannot guarantee the quality of them.

If you’re after a local and reliable mobile vehicle locksmith in Staffordshire and Stafford, South Staffordshire, East Staffordshire (ST16, ST17, ST18), Uttoxeter, Bramshall, Stramshall (ST14) and Cannock, Norton Canes, Hatherton (WS11), call us at Automotive Locksmith Solutions Ltd at 07862 141666. You can also email us at or schedule a call back to discuss your requirements.

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